Action area: Artisan app

Type of project: ITA-led

Priority areas: Improve information flows and data; and Share learning to drive continuous improvement

Artisan is a smartphone app developed by BRANZ in consultation with the building and construction industry.

It allows building inspectors to approve consents in real-time via uploaded photographs. It is a digital solution which demonstrates how new technology might transform our industry.

The app will improve information flows, increase productivity, improve risk management, provide evidence-based learning and create an enduring record of building work.

BRANZ’s ambition was to develop a digital solution that could see, assess, verify and record each step in the residential build process, and was accessible to all involved across the build process.

The concept arose out of a strategic review of BRANZ appraisal systems where it was discovered that build teams did not have or use an effective quality control assurance process.

The BCA building inspection process was considered by many builders to be the quality assurance process, which is not what it was designed for.

Artisan solves a number of issues and pain points for many across the sector:

  • It provides a near real-time access to what has been done on site
  • It creates an enduring record of the build quality
  • It will reduce the time to build by speeding up inspections
  • It will allow BCAs to redeploy resources to focus on the “problem areas”.

Conservative calculations to date show that Artisan will improve productivity, and more importantly, it will improve quality. BRANZ envisions there will be a myriad of future uses for Artisan, for example, in the insurance and finance sectors.

While it is being led by BRANZ, the ITA is staying in touch with the project team to offer support as needed.

Next steps

Artisan is in the software development stage and will be piloted with Tauranga City Council and Auckland Council in late 2018.


This short video about Artisan